The ongoing concern of Grupo El Fuerte with regard to quality and excellence in its facilities and services has been compensated with the prestige, trust and admiration of not just our clients, but also by companies and institutions worldwide.
Various internal and external audits support these results, but the most gratifying recognitions awarded to our Group have been:
Fuerte Conil-Costa Luz, Fuerte Estepona, fuerte Calaceite, Fuerte Grazalema and Fuerte El Rompido received the TripAdvisor 2011 Certificate of Excellence, which recognises tourist establishments that have received the best user ratings over the course of the year.
Fuerte El Rompido, Fuerte Estepona, Fuerte Calaceite and Fuerte Conil-Costa Luz have received special recognition from zoover.com; from around 185,000 hotels and resorts, our two hotels have been acknowledged as being amongst the best in Europe based on the ratings left by clients themselves.
Fuerte Hoteles has received the TUI Environmental Champion award (TUI Umwelt), through which the German tour operator TUI recognises tourist establishments who are most committed to the environment. More specifically, three of the Group's hotels have been included in this sustainability ranking; the placement of Fuerte Conil-Costa Luz Spa as the 4th highest rated hotel worldwide is worth special mention.
Our hotels have received this award nine times, last time Fuerte Conil-Costa Luz in 2012, making us one of the groups who have received most recognition from TUI clients worldwide. The award recognises the dedicated service offered by our employees and excellent maintenance of our facilities.
Fuerte Conil-Costa Luz and Fuerte Estapona has received the prestigious "Holiday Check Award", which recognises its status as one of the most popular hotels in the area for its quality, friendly service and client satisfaction. Classed as a hotel of excellence.
In 2011, Fuerte Hoteles received the ‘Socially Responsible Company’ award, presented by the Malaga Provincial Council; the award aims to recognise the efforts of companies that implement Codes of Ethics for conduct and social responsibility.
Presented by Hotelplan in recognition of our approach to responsible tourism and our concern for environmental awareness.
In 2006, Fuerte Hoteles received the Turismo de Andalucía award, presented by the Andalusian Regional Government, in recognition for excellence in management, for being a leader in the local business sector, its careful training programme, its commitment to service quality and for promoting respect for the environment.
Sustainability award presented to the company at the recommendation of the Foro Doñana for the environmental efforts that Fuerte Hotels has exercised for years in the Group's establishments.
Fuerte Conil-Costa Luz Spa has been rated as one of the hundred best hotels of the season, according to German tour operator Thomas Cook.