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Grupo El Fuerte genuinely cares about the quality of its services and facilities. Attention to detail, health care, the well-being of our guests and, most importantly, respect for the local culture and environment are values that the Group has always cherished.
Fuerte Hoteles has received the UNE-EN ISO 14001 Environmental Management Certificate, which guarantees that the philosophy used throughout the Group's facilities promotes protection of our natural surroundings and strives to reduce environmental impacts. This certificate ensures that the Group is socially responsible and optimises environmental resources, in addition to positioning Fuerte Hotels as an innovative and productive chain.
QUALITY AND THE ENVIRONMENT
Client satisfaction is of the utmost importance in any Grupo El Fuerte activity or project. In order to achieve excellence, we pay special attention to all processes involved in any of our products and services. Attention to detail and the utmost care in all processes with a view to guaranteeing client satisfaction ensure that we fulfil the highest quality standards.
Sustainability is the company's constant and collective pursuit of economic development, environmental integrity and social well-being. Our commitment aims to ensure that economic, natural and social systems converge in a single system which facilitates the well-being of all people on a lasting basis.
Parallel to this continued concern to satisfy and exceed client expectations, is our environmental awareness. Grupo El Fuerte is committed to performing its activities in respect of the natural environment in which its businesses are located and operate. Through international environmental management standard ISO 14001, we listen and respond to both our own concerns and those of society with regard to maintaining and improving national resources for the use and enjoyment of generations to come.
Retaining such management processes presents various advantages, especially at a competitive level, given that both client satisfaction and saving resources and minimising environmental effects are unwavering points of reference in our daily activities.
And finally, the people. Not only is our company continuously financially and environmental profitable, but in parallel we also create social wealth, contributing to the well being and genuine progress of those related to the Group and the area in which it operates (employees, clients, investors, local communities, institutions, vendors, disadvantaged groups, etc.).