Services

Caring for you is our priority. We want you to enjoy worry-free holidays at all our hotels. This is why we’re adding a medical guarantee to your stay, at no extra cost to you and for all bookings made through our website or booking centre, to make sure that the following services are available if you need them:

• Medical consultation by phone in Spanish or English.
• Transfer to the nearest hospital or designated quarantine facility.
• Coverage of medical, pharmaceutical or hospitalisation expenses, up to € 4.000. (An excess of 100 Euro is set in all cases, to be paid by the Insured Person)
• Coverage of return travel expenses for a companion (within Europe).
• Cost of the extension of a hotel stay on the part of the insured person and the Companion (including in the event of quarantine). Up to € 5.000 or 15 days

If you have any additional queries, please call us on +34 951 568 560 or write to reservas@fuertehoteles.com.

*This policy represents insurance that is complementary (second layer) to the insurance or cover that the insured traveller may have; the said insurance covering the insured traveller shall be applicable in the first instance. All international travellers (foreign, non-resident), travelling to the Autonomous Region of Andalucia as a tourist by whatever means of transport, lodging in an officially recognised establishment with an irrefutable booking, during the stay thereof within the cover period of the insurance. This policy applies in case of Covid-19 during Season 2021.