On your day of arrival you may enter your room at from 3 pm onwards. Check-out is at 11:30 am with a late check-out option. Please ask at reception about availability.
Upon your arrival at the hotel reception, each guest will be given a “towel card”. This card may be exchanged for a towel at the towel stand, located next to the pool between 9:00 and 18:30.
You can return the towel to the same stand at any time and your “towel card” will be returned to you.
Your “towel card” must be returned to the hotel reception when checking-out. Failure to do so or its loss will result in a 10 € fine.
A free wireless service is available throughout the hotel.
Children stay-free conditions.
Clients who have not pre-paid for dinners:
Each room has a free-to-use safe. Should you wish to use the safe in Reception,it is possible and has an extra cost.
Our hotel guests have access to a secure parking in Marbella City Centre.
Parking at the hotel: €14,5 / day. VAT included
Parking near Hotel: €18 / day VAT included
Advance bookings are not necessary. You can pay directly at reception.
The hotel has a direct access to the beach. You can open the gate using your room key card. We have hammocks on the beach without additional cost (in front of our complex) for the use of our guests.
On Our Blog you will be able to find a wide range of interesting information to allow you to get the most out of southern Spain: the best trekking routes, natural areas, unforgettable beaches, original restaurants and villages that shouldn’t be missed, as well as the curiosities, stories and secrets hidden in the streets that make this land unique.
Reception will provide you with any information you may need in the event of an emergency during your stay.
Rules and regulations:
All dogs must:
It is strictly forbidden:
Also, you can enjoy the new space for recreation with your pet on the terrace of Pinetreeclub.
A few metres away is the Opencor supermarket, open from 8:00 to 14:00 where you will find everything you need.
La Cañada shopping centre: from 10:00 to 22:00 (Marbella).
El Corte Inglés shopping centre: from 10:00 to 22:00 (winter) – Puerto Banús: from 10:30 to 23:30 (July-August).
Should you wish to buy newspapers during your stay, there is a stand just to the left as you leave the hotel. If you wish, you can order them daily so that they are left with Reception.
There is a market in Marbella on Mondays; in Fuengirola on Tuesdays; in Estepona and Calahonda on Wednesdays; in San Pedro Alcántara, Torremolinos and Vélez Málaga on Thursdays; in Benalmádena, Casares, Las Chapas and Sabinillas on Fridays; in Puerto Banús, Fuengirola, Benahavís and La Cala on Saturdays; and, in Sabinillas, Fuengirola, Malaga, Estepona and Torremolinos on Sundays. From 9:00 to 14:00 approximately.
Weekdays: 08:30 / 19:00 (winter) / 20:00 (summer) Vespers: 19:00 / 20:00 / 2100 (summer).
Holidays: 10:00 / 11:00 / 12:30 / 19:00 (winter) / 20:00 / 21:00 (summer) / 22:00 (summer, August only).
Mass in English: El Calvario Church, 11:00 on Sundays.
Nordic Walking and walking trails
We will show you some routes to discover Marbella and your surroundings. By hiking or, if you prefer, going Nordic Walking you can see the highlights of our surroundings.
If you like cycling and taking beautiful and fun routes to get to know Marbella and your environment from a different point of view, we offer you the best trails. If you need to, inquire at our reception about the possibility of hiring a bike.
Do you have a reservation with us through Thomas Cook tour operator? We will be happy to help you on +34 917 941 285.