FAQS

• We offer rooms adapted for people with reduced mobility.
• Ramps and staircases have been installed to allow all hotel common areas to be accessed.
• Subject to request, we have a wheel chair available to borrow.
• Progressive pool entries are available.

You can enter your room from 3 pm on the day of arrival. Check-out is by 12 noon, with the option of late check-out depending on availability.

Check all the information about how to get the hotel and the main places of interest. Also visit our services section , you will find all the information about the possibility of hiring a transfer.

Check our differents room types.

The hotel has towel service available, with a prior deposit of 10 that will be billed to the room and charged the same day of return.

We have free Wifi in communal areas and in your room.

You have to request it at Reception with an extra cost per day.

No pets allowed throughout the season.

We have a private hotel car park (indoor and outdoor) with an extra cost, although there is plenty of parking in the area around the hotel.

Charging points for electric vehicles available

For information on prices and vehicle hire, just ask at Reception.

Check out our Services page to find out about arranging a transfer service.

Through a short boat ride (we offer a free round trip per guest on arrival) takes you to a 14 km virgin beach.

Visit our Restaurants website.
In the village of El Rompido you’ll find a variety of restaurants that you can reach with just a short walk from the hotel. If you wish, we can make reservations for you from Reception.

Are you allergic and / or intolerant to some food? Indicate this in this form before your arrival.

Visit our SPA & Beauty website.

On Our Blog you will be able to find a wide range of interesting information to allow you to get the most out of southern Spain: the best trekking routes, natural areas, unforgettable beaches, original restaurants and villages that shouldn’t be missed, as well as the curiosities, stories and secrets hidden in the streets that make this land unique.

We offer satellite TV with many international channels.

At the reception we have all the information you need for any urgent need during your stay. Also at our website you will find this detailed information.

We have a souvenir shop in the hotel. It’s easy to make purchases without leaving much of the hotel. There are several supermarkets in the town and a very close commercial center. Also, several markets practically every day within a radius very close.

• Babies (0-2 years old) go free.
• Children between 3 and 12 years old pay for accommodation.
• Cots and high chairs are available on request, free of charge.
• The availability of the Forti Club varies by season. You can check the schedule and opening days at the hotel reception.

4 pools, (1 for children and 1 indoor heated)

Opening hours from 16:00 to 22:00
Washing machine and dryer available, but no detergent or fabric softener